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Upgrade your search and boost conversions

Upgrade your on-site product search and help your customers find what they need.

Optimized for WooCommerce
Seamless integration
Setup help
Product gap discovery

See how CAIDEL improves search on demo.caidel.com.

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80% of customers leave after one bad search

Users come to your website with a goal and want to fulfill it as soon as possible with as little effort. If you provide lots of services, you might have found that on-site search is a good way for the user to make sense of what they want.

Implementing search can be underestimated, and it is important that you make sure you know your website behaves as expected.

Read more in our blog post
Online store
No products found
Clothing store
2 results found
👖Slim-fit jeans - Blue29,95
🥻Gala dress - Gold129,95

Understand your customers on a next level

Prevent your customers from going to competitors just because they couldn't find something. Upgrade product discovery by focusing on the core: search.

CAIDEL gives you an efficient and straightforward way to upgrade your existing product search experience without requiring any visual change.

See it in action

Semantic understanding: know what your users want

Be resilient to typos and more. Be more robust by better understanding natural language.

Your customer might not use the same terms as included in your dataset. CAIDEL analyzes the customer's search query and link it with your catalog to find the user's intent.

This way, you'll always be certain your products will be found.

3 results found
🚗Hybrid performance sedanSpeed + efficiency
Interprets as a high-performance vehicle and 'energy-efficient' as hybrid fuel optimization
🚘Electric sports carZero fuel usage
Maps to full electric propulsion with high acceleration capability
🚗Turbocharged compact carLightweight + efficient
Infers compact performance vehicle balancing acceleration and reduced energy consumption

The best fit for everyone

Finding the best product requires knowing about specific technical specifications. Not every customer knows about these.

CAIDEL makes sure that specifications are handled in every search. This way, you can give the best fit for everyone, reducing returns.

And if you want, show reasoning to explain specifications and why this matters for your customers' choice.

Your best fit
Premium laptop
Go for premium for the best performance.
Recommended upgrades
+ OLED Screen
If your marketing work includes graphics, an OLED screen gives more realistic colors.
+ NVIDIA GeForce RTX 4050
For video editing, animation, and high-resolution workloads, a dedicated GPU improves performance.

Multi-language with one dataset

No need to manually translate anymore. CAIDEL Search works automatically in different languages.

With this and all the aforementioned, CAIDEL makes sure you maximize your customer reach.

↓
Semantic Understanding
↓
Unified Results
Hydrating barrier cream50ml
Hypoallergenic moisturizer50ml
Soothing repair cream50ml

More revenue, fewer lost users

Happy, loyal, returning customers.

Improve your CRO by addressing search experience.

Research has shown that a better experience means a better chance to convert.

43% more conversions

by improving site search

25% more revenue

through AI-driven search customization

1-5% bounce rate reduction

by using AI-powered search

2-3x higher conversions

through AI-powered discovery

Better product discovery

Customers find what they need easier.

Reduced abandonment

Search results are better aligned with user intent.

Product gap detection

Find what your catalog is really missing, and not what your search fails to find.

Fewer returns

A product that's better fit to the customer will lead to fewer returns.

Sources: The Trust Agency, okoone

Improve your search and see the results

68% of online customers
 do not return to a site with poor search experience.

We're here to help. Book a demo with us and see through a personalized demonstration how CAIDEL improves your conversion rate.

We'll set up everything and keep your search maintained, so you can focus on your core business.

Book a demo

The power of controlled AI without the learning curve

Through CAIDEL, you get the power of modern AI technology without learning something new.

Our user interface makes it easy to manage data, presentation, and evaluation of your AI. You can do this yourself or through us via our hands-on management services.

See what you get:

MERCHANT / SHOP

Product Catalog

Policy & Rules

Tone of Voice

CAIDEL AI ENGINE

Semantic DB

Reasoning Core

Generate Response

WEBSHOP INTEGRATION
Shopper Request

"shampoo for dry hair made with organic ingredients."

Shopper
Caidel AI

Sulfate-free organic shampoo with argan oil

It hydrates dry hair, reduces frizz, and keeps your scalp balanced without harsh chemicals.

How reasoning works

CAIDEL reasons. This means no guessing, but responses that are grounded in your data. CAIDEL's advanced pipeline makes sure every answer is accurate.

Semantic Embeddings

Creates a high-dimensional map of your catalog's concepts (e.g., linking "Gore-Tex" to "Waterproof").

Reasoning Architecture

Capturing user intent and connecting the dots to the inventory items based on shop policies and guidelines.

Safety Evaluators

Scores responses against brand guidelines to prevent hallucinations and ensures highest accuracy.

Seamless integration

CAIDEL integrates effortlessly into any website, with zero impact on your website's performance or stability. It improves the experience without changing how you work.

Peak performance

  • Zero load

    CAIDEL works completely asynchronously and doesn't block your website with its work. Your website loads just as quick as it would without CAIDEL, and if something unexpected happens, your website does not crash.

  • Backwards compatible with your website

    If a user reloads an old search, your new search will automatically work. By analyzing the link and finding the search query, CAIDEL makes sure that your user automatically gets the newest experience.

  • Backwards compatible with the newest features

    Integrating CAIDEL with your storefront is as simple as adding a short, 1-5 line code snippet. Add this once, and the solution works everywhere. You always gain access to the latest features and fixes.

Your Infrastructure

Your Webshop

Zero Server Load

Real-time Request
Personalized Advice
Our Secure Cloud
Auto-Sync Catalog
Continuous AI Updates
EU-Hosted, Enterprise-grade Security & GDPR Compliance

Easy for you: easier for WooCommerce

  • Simple snippet approach

    Integrate seamlessly with a simple snippet: easy to integrate on any type of website.

  • Even easier for WooCommerce and WordPress

    In addition, make use of the CAIDEL plugin to make integration even easier for WooCommerce and WordPress. With this, you don't need to add any code at all.

  • No UI changes required

    Link your existing search form with CAIDEL. No need to add new HTML to your website: keep the entrance the same for optimal customer experience.

WooCommerce logo

Theme-aware, Flushed Design

Introducing new interfaces can be overwhelming or unattractive to your customers. Statistics show that 48% of your customers spend more time with you if you provide a seamless search experience.

That's why CAIDEL works with your existing search components.

In addition, adapt the CAIDEL Result UI to fit perfectly in your existing website design. Make it completely part of your website and not look like another add-on.

Use the form style settings or direct CSS: simply copy your existing style into CAIDEL, and the result will look the same.

Your highlights

example

Wild Herbs — Lavender Deep Calm Body Lotion

€18,00

example

Pure Botanica — Chamomile & Oat Gentle Cleanser

€18,00

example

Wild Herbs — Coffee Bean Natural Body Scrub

€21,00

Our best picks

Kingston FURY 32 GB

€448

View product →

MSI GeForce RTX 5060 Ti

€569

High-endView product →

Intel Core i7

€399

PremiumView product →

The easiest way to upgrade your search

We'll set up everything and keep your CAIDEL Search maintained, so you can focus on your core business.

Book a demo with us and see through a personalized demonstration how CAIDEL improves your search experience.

Book a demo

Full control

You choose how CAIDEL works.

We don't want to be invasive. That's why CAIDEL gives you three ways to use the service, in levels of how CAIDEL will be shown to your customers.

This way, you can optimize CAIDEL for your specific demographic. Do you serve users who are more welcoming to just a list of results? Use rescue mode without reasoning. Are your users more familiar with workflows like ChatGPT? Use AI mode with reasoning. And of course, everything in between.

Rescue Mode

Show CAIDEL only if your current search solution fails to find products.

Hybrid Mode

Show CAIDEL together with your traditional search.

AI Mode

Replace your current search solution completely with CAIDEL.

Security, privacy, trust.

We take security and privacy very seriously.

We are commited to provide AI that you can trust, feel safe, and feel comfortable with. We aim to do our work the right way.

Read our blog on human-centered AI

  • Based in Europe

    We are based in the Netherlands. We use European cloud.

  • Academic Roots

    With roots in the University of Groningen and UtrechtInc, we are aware of the concerns in Europe not only from a personal perspective, but an academic one as well.

  • GDPR-ready

    We have done extensive research to make sure we adhere to regulations such as GDPR and the ePrivacy Directive. All necessary features such as data retrieval and deletion are of course present. Read more in our privacy policy and terms of use.

  • Featured internationally

    Our AI / ML research has been presented in various international events, such as KubeCon and ICTOpen. Our founder, Mostafa Hadadian, has also been featured at "De Nederlandse Kubernetes Podcast."

Understand and improve your AI search

CAIDEL includes an all-in-one dashboard for AI insights and evaluation. Monitor performance, understand user behavior, and continuously improve your search.

Screenshot of the CAIDEL Analytics Dashboard.
This is a demo screenshot.
Explore analytics

Live performance overview

Track unique visitors, submissions, clicks, and key metrics like click-through rate, engagement, and user satisfaction.

Inspect every search

View past queries, results, and interactions to understand how users search and how your AI responds.

Transparent evaluation

Measure relevancy, correctness, and faithfulness with clear, case-by-case explanations.

Feedback & control

Use likes/dislikes and approve or adjust results to continuously improve search performance.

Highlighted feature

Find product gaps

Know what your users are missing on your website.

Your current analytics will probably show you the best-selling products. CAIDEL extends this by also showing you product gaps: products that customers search for but are not present in your catalog.

This way you can confidently focus on extending your reach, with backed proof that users are actually looking for it.

Use CAIDEL Search to find what you're really missing, and not what traditional search just failed to find.

Engagement Rate
42%↑ 12%
Click-Through
29.4%↑ 8%
Trending Customer Intents
Last 7 Days
"Vegan leather bag"
24 requests
"Waterproof hiking boots"
18 requests
"High heels for standing all day"
Product Gap Detected

Hands-on help along the way

We're not like a SaaS platform and more like a hands-on helper across your AI journey.

We want to make adding search and managing it as easy as possible. Where help is needed, we'll be there to give it to you.

Timeline

We're able to guide you along every step, from collection to evaluation.

This also means no experience in AI or data science required. We can do everything for you.

Data collection

We start with the data: your product catalog. Don't have a dataset available? Then we'll collect it for you based on your website.

Configure CAIDEL

We configure CAIDEL specifically for your use case. We make sure to test and adjust CAIDEL's configuration where needed, such that you get a custom, best fit for your use case.

Once ready, we'll give you the instructions to integrate the search into your website.

Evaluate

We do our own evaluation by analyzing your product dataset and our AI. We generate a list of queries that refer to your dataset and verify if the right products are being given to the user.

Continuous AI Delivery

We continuously improve your AI search for the best results.

Update dataset

Got new products? We make sure they're included in your search.

Tweak configurations

Based on our evaluations, we tweak your agent where needed.

Always open to requests

Got new ideas or adjustments for your search? We implement them for you.

Custom evaluations

In addition, we provide custom-made evaluation reports that go in depth on how your data is structured and how it is represented in user search results.

01 — Query Simulation

🧠

Dataset + AI Analysis

We analyze your product catalog to ground evaluation in real data.

🔍

Query Generation

From keyword-style to full natural-language queries.

👤

User Simulation

Staying close to the data, mimic how real users actually search.

02 — Quality Stress Testing

📊

Dataset Profiling

Includes edge cases and hard-to-find products.

⚖️

Bias Control

Measures distribution across generated results.

📦

Coverage Testing

Detects products that are never surfaced.

03 — Validation & Feedback Loop

🔁

Regression Testing

On data updates, re-run historical queries to detect changes.

📈

Visual Insights

Clear dashboards showing system performance.

🛠️

Continuous Improvement

We refine both results and our pipeline.

Ready to start?

Book a demo and see how CAIDEL can help your online store, through a personalized demonstration based on your website.

Start now and get exclusive access to our best deal.

CAIDEL Founding Deal

caidel logo

  • Lifetime Lowest Price Lock

    Renew at the same price forever.

  • Custom Development

    Missing a feature? We build it for you.

  • 1 Year Full Access

    Early feature access with the highest tier.

  • Unlimited Engagements

    Sky is the limit with 25k engagements/month.