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Blogs by Krishan Jokhan

A person surrounded by thought bubbles, showing forms of AI adoption.

07 April 2026

User-Centric Product Design: Key Strategies for Boosting AI Adoption Rates

You’ve got your AI features set up and running on your website. State-of-the-art technology,...
An overwhelmed person in the center, surrounded by a circle of tasks they need to do.

17 March 2026

Information Overload and the Paradox of Choice: Why Customers Hesitate

Hesitation is a natural step in the customer’s journey. After all, we want to make sure a product...
A person trying to solve a crossword puzzle, shaped like a spiral.

02 March 2026

7 Hidden Friction Points in the Online Customer Journey

Every second of hesitation is one where your user can abandon your website. You might have noticed...