09 June 2026The new EU cancellation policy and how this affects ecommerce globallyThe rules of online shopping are about to change. Starting 19 June 2026, the Dutch government will...Read article
07 April 2026User-Centric Product Design: Key Strategies for Boosting AI Adoption RatesYou’ve got your AI features set up and running on your website. State-of-the-art technology,...Read article
17 March 2026Information Overload and the Paradox of Choice: Why Customers HesitateHesitation is a natural step in the customer’s journey. After all, we want to make sure a product...Read article
02 March 20267 Hidden Friction Points in the Online Customer JourneyEvery second of hesitation is one where your user can abandon your website. You might have noticed...Read article
